My Company is Agile, do I still need documentation of my SAP SuccessFactors Instance

Agile methodologies have become increasingly popular in the business world, with many companies adopting them to streamline their processes and enhance their productivity. However, as much as agility focuses on a more dynamic and flexible approach to project management, it doesn’t necessarily mean that documentation should be discarded.

When it comes to SAP SuccessFactors, a cloud-based human resource management software, documentation is essential to ensure smooth operation, maintain audit/compliance and legal requirements, support change management, and enable future enhancements. In this blog, we will look at why documentation is still necessary, even in agile companies.

1. Ensure Smooth Operation

One of the most crucial benefits of documentation is that it facilitates a smooth operation of SAP SuccessFactors. With well-documented processes, the HR team can navigate the system more efficiently, minimize errors, and avoid duplicating tasks. Without documentation, employees may struggle to find the information they need, leading to wasted time and effort.

2. Audit/Compliance and Legal Requirements

Every company has legal requirements that they need to comply with, especially when it comes to managing their workforce. HR departments need to document employee information such as contracts, compensation, benefits, and performance reviews, and other relevant documents to be compliant with employment regulations. Likewise, HRIT & HR-Ops need to document instance configuration and security roles/groups to be compliant with compliance and legal requirements. Additionally, if your company is subject to audits, well-documented information ensures that your HRIT and HR-Ops departments are meeting regulatory requirements.

3. Change Management

Agile companies are known for their flexibility and adaptability. They tend to respond quickly to changing market trends, customer demands, and technology advancements. However, implementing changes can be risky and lead to errors or delays if not managed correctly. Documentation helps manage change by providing a clear record of the current system setup and processes. When making changes, documentation helps you identify what needs to be modified, how, and by whom. It also assists in communicating the changes to employees and users in a clear and concise manner.

4. Future Enhancements

Future Enhancements: Documenting your SuccessFactors instance enables future enhancements to be made. As your company grows, so do its requirements, and keeping a record of all changes made over time provides valuable insights into how the system was set up, configured, and used. This information is critical when planning future enhancements to the system, ensuring that any updates are consistent with the original design.

In conclusion, documentation of your SAP SuccessFactors instance is vital, even if your company is agile. While agility offers a more flexible approach to project management, it doesn’t mean that documentation should be disregarded. Documentation facilitates smooth operation, compliance with legal requirements, assists with change management, and enables future enhancements. Therefore, companies that are agile should make documentation an integral part of their HR processes to maximize the benefits of their SuccessFactors instance.